B2B Processing Essentials Tutorial
Collaborate with partners and stakeholders
Essential #3 B2B processing requires cross-company coordination. B2B essential #3 is focused on ensuring your business partners are actively involved in the B2B planning and provided regular progress updates. This collaboration helps keep B2B projects on track. Five B2B Collaboration Activities
Adding each new business partner to your B2B processing network will include a series of collaboration activities. This effort is sometimes referred to as partner on-boarding. 1. Secure commitment to B2B strategy internally and with business partners. Ensure your internal stakeholders and partners are prepared to make the time and solution investments needed to automate B2B processes. 2. Agree on B2B standards and specifications to be used for the B2B processing. Negotiation may be required to gain agreement on the vocabulary, technical and process standards and detailed information requirements. 3. Configure B2B solutions per project timeline that has been agreed by internal stakeholders and the business partner. Allow sufficient time for partner readiness. 4. Test technical connection and process workflow to verify the system-to-system integration. This testing requires coordination of business and technical staff from both companies and the solution providers. 5. Measure B2B processing performance to establish a positive collaboration position with your partner... focus on the expected business results.
Seven Key B2B Measures
Collaborate with your partners to identify the relevant measures before integrating B2B processes. These type of benchmarks... with demonstrated results will help improve your partner relations. Performance measures provide a very clear value justification for further B2B processing activities. As a team, establish a baseline for the ‘pre-B2B’ environment and make it visible to the stakeholders and project team. Measure again after the process automation has been put in place. Process Time
Data Accuracy
Staff Hours
Transaction Volume
Exception Rate
Transaction Changes
Process Failures
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